NDIS plan management, done properly

    Plan management is the NDIS funding option where a registered plan manager receives your provider invoices, claims the funding from the NDIA and keeps your budgets visible — while you keep full choice over the providers you use. Plan management is funded by the NDIA in your plan — it does not come out of your support budgets and there is no cost to you.

    • NDIS Registered Provider
    • Australia-wide service
    • Real people, not a call centre queue
    • Invoices processed in 1–2 business days

    What we do for you

    We manage the NDIS admin

    We process your invoices, talk to providers about billing, and make sure claims are submitted correctly.

    You stay in control

    You choose your supports and providers — we make sure the NDIS side runs smoothly behind the scenes.

    Support when things get confusing

    If something doesn't look right or you get a confusing NDIS message, we help you understand your options.

    Real professionals behind your plan

    Forward Planning Plus provides registered NDIS plan management backed by a team with registered nursing, accounting and legal backgrounds — combining responsive human service, careful financial oversight and clear visibility over your funding.

    Our team's professional backgrounds inform how carefully we manage your plan. Plan management does not include clinical, financial or legal advice.

    How the parts fit together

    Diagram showing how the participant, providers, Forward Planning Plus and NDIA funding interact in plan management.

    How plan management works

    Your providers deliver supports as usual and send their invoices to us. We check each invoice against NDIS pricing and your remaining budget, submit the claim to the NDIA, and update your budget so you can see what's been spent and what's left in your participant portal. valid, correctly submitted invoices are processed within 1–2 business days. Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider. Want to see whether a provider's invoice has everything it needs before you send it in? check an invoice against these requirements with our free NDIS invoice checker.

    Want the full picture first? What is NDIS plan management? explains the basics, pricing and fees covers what things cost, and NDIS invoice requirements explains what a valid invoice needs to include. Comparing options? How to choose an NDIS plan manager gives you a neutral checklist, and if you're ready to move, switching NDIS plan manager walks through exactly how that works.

    Ready to switch to Forward Planning Plus?

    Register with us in minutes. We handle the notifications and coordinate the handover so your supports keep running without interruption.

    Switch to Forward Planning Plus

    See exactly where your funding stands

    Financial administration should not be a black box. Your portal shows what you have, what has been spent and what is moving through processing.

    • Budget balances by support categorySee what each part of your plan holds and what is left, without asking anyone for a report first.
    • Spending historyEvery transaction against your plan, so you can check what was claimed, when, and by which provider.
    • Invoice visibility and statusSee the invoices we have received and where each one is up to, rather than hearing about a problem from your provider.
    • Statements you can downloadDownload a statement to keep, to take to a plan review, or to share with a nominee or support coordinator.
    • Works on your phoneAccess it in your phone's browser — there is nothing to install and no separate app to keep updated.

    Portal access is set up once your plan management is active with us. Illustrations on this page show the kind of information available to you — they are not a live account.

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    Example Budget vs Actual Report

    Example shown with sample data

    Page 1 of 2 — sample export

    Client NameSample Participant
    NDIS Ref No.Sample reference
    Plan Start – End DateSample plan period

    Budget Summary

    Managed Plan Overview

    Plan overview

    PACE

    Spent

    $31,200.00

    26%

    Budget
    $120,000.00
    Spent
    $31,200.00
    Remaining
    $88,800.00
    Days Left
    214
    Plan start (sample)Plan end (sample)

    Support Purpose

    Core supports

    Budget
    $84,000.00
    Spend
    $24,000.00
    Remaining
    $60,000.00

    Capital supports

    Budget
    $6,000.00
    Spend
    $0.00
    Remaining
    $6,000.00

    Capacity building supports

    Budget
    $30,000.00
    Spend
    $7,200.00
    Remaining
    $22,800.00
    Total Budget
    $120,000.00
    Spend to Date
    $31,200.00
    Left to Spend
    $88,800.00
    % spend
    26.00%

    Providers

    Sample Support Services
    $18,720.00 · 60.00%
    Example Therapy Group
    $6,240.00 · 20.00%
    Sample Community Care
    $4,680.00 · 15.00%
    Plan management
    $1,560.00 · 5.00%
    Total Budget$120,000.00Left to Spend$88,800.00

    Page 2 — support categories

    Core supports

    Budget
    $84,000.00
    Spend
    $24,000.00
    Remaining
    $60,000.00
    Core supports — sample support categories with budget, spend to date, left to spend and percentage spent. Illustrative sample figures.
    No.Support CategoryBudgetSpend to DateLeft to Spend% Spent
    1Assistance with Daily Life$30,000.00$9,000.00$21,000.0030.00%
    2Transport$4,000.00$1,200.00$2,800.0030.00%
    3Consumables$2,000.00$0.00$2,000.000.00%
    4Assistance with Social, Economic and Community Participation$48,000.00$13,800.00$34,200.0028.75%
    Total$84,000.00$24,000.00$60,000.0028.57%

    Capital supports

    Budget
    $0.00
    Spend
    $0.00
    Remaining
    $0.00
    Capital supports — sample support categories with budget, spend to date, left to spend and percentage spent. Illustrative sample figures.
    No.Support CategoryBudgetSpend to DateLeft to Spend% Spent
    Total$0.00$0.00$0.000.00%

    Capacity building supports

    Budget
    $30,000.00
    Spend
    $7,200.00
    Remaining
    $22,800.00
    Capacity building supports — sample support categories with budget, spend to date, left to spend and percentage spent. Illustrative sample figures.
    No.Support CategoryBudgetSpend to DateLeft to Spend% Spent
    9Increased Social and Community Participation$12,000.00$2,400.00$9,600.0020.00%
    10Finding and Keeping a Job$6,000.00$0.00$6,000.000.00%
    14Choice and Control$3,000.00$1,200.00$1,800.0040.00%
    15Improved Daily Living Skills$9,000.00$3,600.00$5,400.0040.00%
    Total$30,000.00$7,200.00$22,800.0024.00%
    Example Budget vs Actual Report — example shown with sample data. Layout follows the report Forward Planning Plus produces; all names, references and figures are fictional.

    Plan management questions, answered

    Plan management is funded by the NDIA in your plan — it does not come out of your support budgets and there is no cost to you.

    Valid, correctly submitted invoices are processed within 1–2 business days. Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider.

    Yes. We communicate with your providers about budgets, invoices, service agreements and any questions they have, so you don't have to manage the admin yourself.

    Forward Planning Plus provides registered NDIS plan management backed by a team with registered nursing, accounting and legal backgrounds — combining responsive human service, careful financial oversight and clear visibility over your funding. Our team's professional backgrounds inform how carefully we manage your plan. Plan management does not include clinical, financial or legal advice.

    Yes. We explain your funding categories, budgets and what you can use your funding for in plain, easy-to-understand language.

    Yes. Changing plan managers is your choice — you don't need NDIA approval or your current provider's permission. We handle the transition and notify the NDIA for you.