Call Sheila about your plan

    Ask anything — including 'is this even worth it?' We'll tell you straight.

    Mon–Fri, 9am–5pm AEST. We'll call you back within 24 hours on business days (Mon–Fri).

    Provider with an invoice? See the provider page. Support coordinator? Refer a participant.

    Sheila calls you back

    Want a walkthrough of how plan management works? Tick the box and Sheila books it in.

    Australian mobile or landline.

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    We'll call you back within 24 hours on business days (Mon–Fri).

    We use these details only to call you about plan management. Read our privacy policy.

    What happens next

    1. We own the enquiry and follow it through.
    2. We explain what applies to you, including what we can't do.
    3. The decision is yours. If it doesn't make sense, we say so.

    Switching? See how switching works

    Office and hours

    admin@forwardplanningplus.com.au
    132 Wickham St, Fortitude Valley QLD 4006 — by appointment

    Mon–Fri, 9am–5pm AEST.

    Common questions

    Valid, correctly submitted invoices are processed within 1–2 business days*

    *Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider. Terms