New to NDIS plan management? Here's what it means for you

    For participants, and for family or nominees helping someone. No cost to you.

    Register — Sheila calls you backCall 0405 589 006

    What a plan manager does

    Providers invoice us. You see what's left.

    • You choose your providers, including unregistered ones where the NDIS allows it.
    • They invoice us. We check and process each invoice from your plan.
    • You see what's left in your budget, in plain English.

    What is NDIS plan management?

    Invoice processing

    1–2 business days to process valid invoices*

    Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider.

    See your budget

    Balances, invoice status and a low-funding alert.

    Opens in your phone's browser — nothing to install

    See registration details →

    Getting-started questions

    Yes. We're a Queensland-based team and we work with participants anywhere in Australia by phone, email and the portal. There's nothing you need to visit for.

    You can ask the NDIA to add it at your next plan reassessment or, in some circumstances, through a plan variation.

    We process provider invoices from your plan, check each invoice, and show you what's left in plain English.

    Plan management is funded by the NDIS in your capacity building supports budget, at no cost to you. Plan-managed participants can use registered or unregistered providers for most supports, unlike agency management.

    Ask for it at your planning meeting or plan review.

    Yes. That choice is yours, and you can change later.

    Yes. You choose them, including unregistered providers where the NDIS allows it.

    See all FAQs

    Why we do this

    Two of our founders have lived experience of disability and the NDIS.

    Meet the founders

    Reviews from the people we work with

    “Navigating budget is hard for me. With the guys by my side its simple. Questions answered quickly. Invoiced paid on time. The app means I can check whats happening with my budgets 24/7.”

    K.M., Sydney — ParticipantWritten feedback

    Ready to start?

    Ask Sheila anything first. We'll call you back within 24 hours on business days (Mon–Fri).

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    NDIS plan management guide

    Valid, correctly submitted invoices are processed within 1–2 business days*

    *Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider. Terms

    Register — Sheila calls you backCall 0405 589 006