Accessibility Statement

    Forward Planning Plus is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

    Conformance Status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

    Forward Planning Plus is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are committed to achieving full conformance and actively working to remediate any outstanding issues.

    Accessibility Measures

    Forward Planning Plus takes the following measures to ensure accessibility of our website:

    • Semantic HTML: We use proper HTML5 semantic elements to ensure content structure is meaningful and navigable.
    • Keyboard Navigation: All interactive elements can be accessed and operated using keyboard alone.
    • Focus Indicators: Visible focus states are provided for all focusable elements to aid keyboard navigation.
    • Color Contrast: We maintain WCAG AA color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text).
    • Alternative Text: All meaningful images include descriptive alt text; decorative images are properly marked.
    • Form Labels: All form inputs have associated labels and clear error messaging.
    • Skip Links: "Skip to content" links allow users to bypass repetitive navigation.
    • ARIA Landmarks: We use ARIA attributes to enhance screen reader navigation and provide additional context.
    • Responsive Design: Our website is fully responsive and usable on mobile devices, tablets, and desktops.
    • Readable Fonts: We use clear, legible typography with sufficient size and spacing.

    Ongoing Improvements

    We are continuously improving the accessibility of our website through:

    • Automated Testing: Accessibility checks are run against the site when pages are built or changed.
    • Manual Review: Keyboard navigation, focus order and colour contrast are reviewed as part of design and content changes.
    • Feedback: Accessibility barriers reported to us are investigated and addressed as part of ongoing site work.

    Technical Specifications & Compatibility

    Our website is built to standard, semantic HTML so it works with common browsers and assistive technologies:

    Supported Browsers

    • Google Chrome (latest 2 versions)
    • Mozilla Firefox (latest 2 versions)
    • Apple Safari (latest 2 versions)
    • Microsoft Edge (latest 2 versions)

    Assistive Technologies

    • Screen readers built into Windows, macOS, iOS and Android
    • Browser zoom and text resizing up to 200%
    • Keyboard-only navigation

    Our website is built using React, Tailwind CSS, and follows modern web standards to ensure maximum compatibility.

    Known Limitations

    Despite our best efforts to ensure accessibility, there may be some limitations. If you encounter any accessibility barriers, we encourage you to report them using the contact information below.

    How we handle reports: When you report an accessibility barrier, we acknowledge your message, investigate what is causing it, and tell you what we are able to change and when.

    Feedback & Contact

    We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

    Phone

    0405 589 006

    Monday–Friday, 8:00am – 5:00pm AEST

    Accessibility feedback goes to our team directly rather than an automated queue.

    Enforcement & Legal Framework

    In Australia, accessibility is covered under the Disability Discrimination Act 1992 (DDA) and supported by the Australian Human Rights Commission.

    Statement Details

    Organization: Forward Planning Plus Pty Ltd

    ABN: 92 657 517 701

    NDIS Registration: #4050161030

    Website: www.forwardplanningplus.com.au

    Statement Published: 3 November 2025

    Last Reviewed: 13 August 2026