NDIS plan management across Queensland, from a team you can reach
Forward Planning Plus is an NDIS-registered plan manager based in Queensland. We support participants statewide by phone and email: invoice checking and claims, budget visibility, and a team you can actually reach — at no cost to you. Day to day you do not need to visit an office.
We'll call you back within 24 hours on business days (Mon–Fri).
We support participants in Queensland. Day to day we work by phone and email.
Metro and regional Queensland
The same plan management service is available in Brisbane, the Gold Coast, the Sunshine Coast, Townsville, Cairns, Toowoomba, Mackay, Rockhampton, Bundaberg and regional Queensland. Distance does not change how we work: phone and email. Our Fortitude Valley address is by appointment.
Local pages: Brisbane and the Gold Coast.
Not in Queensland? We work Australia-wide by phone, email and the portal.
What we do
- Check and process your provider invoices
- Track your budget and explain what is happening in plain English
- Show budget balances, spending history and invoice status in your portal
- Coordinate a switch of plan manager when you ask us to
Switching plan managers
- 1. Tell us you want to switch, and tell your current plan manager before you make the change.
- 2. We complete the service agreement with you.
- 3. The NDIS lets you change plan managers during a plan, and we help with a smooth handover. Your new plan manager must be recorded as a 'my provider' for your plan before we can claim for the service. Your new plan manager can send you a relationship request to accept in the my NDIS portal (under the 'relationships' tab), or you can call the NDIA on 1800 800 110. Tell your current plan manager before you make the change.
Questions from participants in Queensland
Talk to the Queensland team
Mon–Fri 9am–5pm AEST. Fortitude Valley is by appointment. Day to day we work by phone and email.