Want less invoice paperwork while you focus on recovery?
Understanding psychosocial support needs
Psychosocial disability affects how you function in daily life. Common challenges include:
- Difficulty with routine tasks during low periods or episodes
- Social isolation and reduced participation in community activities
- Managing appointments with different providers
- Paperwork and admin feeling overwhelming
- Energy levels that change, making planning harder
What a plan manager takes off your plate
Invoices handled
Providers send invoices to us and we process them from your plan. Valid, correctly submitted invoices are processed within 1–2 business days.
Low-funding alerts
The portal alerts you when funding is running low, so it doesn't come as a surprise.
Choice stays with you
You choose your providers, and you can change them as your needs change.
Working with your support coordinator
We work alongside your support coordinator, who helps you find and coordinate providers.
New to this? Read what NDIS plan management is.
Supports commonly used by psychosocial participants
- Recovery coaching: building skills for independence and managing day-to-day life
- Therapy for capacity building: for example occupational therapy for daily living skills
- Support coordination: help connecting with services and building your support network
- Community participation: supports to take part in social and community activities
- Daily living assistance: help with routines, household tasks or personal care
Social, economic and community participation budgets are reduced by 50% and improved daily living skills budgets by 10% when a plan is created or reassessed from 1 October 2026, or renewed from 1 February 2027. See NDIS plan changes for 2026–27.
Frequently asked questions
Can I use NDIS funding for psychosocial disability supports?
Yes, if you meet the NDIS access requirements. NDIS funding can cover supports that help with the day-to-day impact of a psychosocial disability, such as recovery coaching, capacity building, community participation and help with daily living. Clinical mental health treatment is usually funded by the health system.
What's the difference between psychosocial supports and mental health services?
Mental health services treat the condition and are usually covered by Medicare, the public health system or private health insurance. NDIS psychosocial supports help with the functional impact on daily life, like routines, social participation or building life skills.
Do I need a plan manager for psychosocial supports?
No. Your funding can be NDIA-managed, self-managed or plan-managed. A plan manager pays provider invoices and tracks your budget, so there's less paperwork for you. Plan management is funded by the NDIS in your capacity building supports budget, at no cost to you. Plan-managed participants can use registered or unregistered providers for most supports, unlike agency management.
Can I use unregistered providers?
If you're plan-managed, you can use registered or unregistered providers where the support allows it, and NDIS price limits still apply. From July 2027, the NDIA says it will expand mandatory registration for some providers, including those who deliver personal care and daily living supports.
General information only. Plan management does not include clinical, financial or legal advice. If you need urgent mental health support, call Lifeline on 13 11 14.
Valid, correctly submitted invoices are processed within 1–2 business days*
*Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider. Terms