NDIS invoice checker: check an invoice before you send it

    A free item-by-item check for providers, support coordinators, participants and nominees. Work through the list and you get a clear result — everything present, needs review, or information missing. No score, no sign-up, and nothing you enter leaves your browser.

    Rules last reviewed against primary sources on .

    Invoice checker tool

    Check an invoice

    Work through each item and mark whether it appears on the invoice. Nothing you enter leaves your device — the checker does not collect invoice details or personal information.

    0 of 13 items answered.

    1. 1. Provider name and ABN NDIA / tax invoice requirement

      The provider's business name and ABN appear on the invoice, exactly as registered.

    2. 2. Provider contact details Forward Planning Plus preference

      A phone number or email address for the provider is included.

    3. 3. Invoice number and issue date NDIA / tax invoice requirement

      The invoice has a unique invoice number and the date it was issued.

    4. 4. Participant name and NDIS number NDIA / tax invoice requirement

      The participant's full name and NDIS number are shown and match plan records.

    5. 5. Service delivery dates NDIA / tax invoice requirement

      The date, or date range, the support was actually delivered is stated (not just the invoice date).

    6. 6. Description of the support delivered NDIA / tax invoice requirement

      Each line item describes, in plain language, the support that was delivered.

    7. 7. Support item number, where applicable NDIA / tax invoice requirement

      The relevant support item number from the current NDIS Support Catalogue is included where the support has one.

    8. 8. Quantity and unit price NDIA / tax invoice requirement

      Each line shows the quantity (for example hours or units) and the rate charged per unit.

    9. 9. GST treatment NDIA / tax invoice requirement

      GST is shown correctly for each line — including showing no GST where the support is GST-free.

    10. 10. Total amount claimed NDIA / tax invoice requirement

      The invoice total is stated and equals the sum of the line items.

    11. 11. Travel, cancellations and other charges itemised NDIA / tax invoice requirement

      Any travel, non-face-to-face, short-notice cancellation or similar charges are shown as separate, clearly labelled lines.

    12. 12. Payment details Forward Planning Plus preference

      Bank or payment details for the provider are complete and current.

    13. 13. Support is covered by an agreement or booking Forward Planning Plus preference

      The support invoiced is one the participant agreed to, and the provider has confirmed the funding arrangement.

    This checker is general information about invoice detail, not legal, accounting or tax advice, and it is not an NDIA tool. It does not confirm pricing, plan funding or budget availability, and passing it does not mean an invoice will be paid. Check the current NDIA guidance for support items and price limits.

    Copy the invoice requirements reference

    A plain-text version of this checklist you can paste into your own systems — kept separate from the interactive checker above.

    What the checker looks at, and where each rule comes from

    Requirements and preferences are kept separate on purpose. The first list is detail expected under NDIA claiming guidance, the NDIS Pricing Arrangements and Price Limits, or Australian tax invoice rules. The second list is what Forward Planning Plus asks for so an invoice can be processed without us coming back to you — useful, but not an NDIA rule.

    Requirements under NDIA and tax invoice guidance

    • Provider name and ABN

      The provider's business name and ABN appear on the invoice, exactly as registered.

      Why it matters: Identifies who is claiming payment and is part of the standard tax-invoice detail.

      Based on: ATO tax invoice requirements; NDIA provider invoicing guidance

    • Invoice number and issue date

      The invoice has a unique invoice number and the date it was issued.

      Why it matters: Prevents duplicate claims and establishes when the invoice was raised.

      Based on: ATO tax invoice requirements

    • Participant name and NDIS number

      The participant's full name and NDIS number are shown and match plan records.

      Why it matters: Matches the claim to the correct plan and support budget.

      Based on: NDIA claiming and getting paid guidance

    • Service delivery dates

      The date, or date range, the support was actually delivered is stated (not just the invoice date).

      Why it matters: Claims must relate to supports delivered within the plan period they are claimed against.

      Based on: NDIA claiming and getting paid guidance

    • Description of the support delivered

      Each line item describes, in plain language, the support that was delivered.

      Why it matters: Allows the claim to be checked against the supports funded in the participant's plan.

      Based on: ATO tax invoice requirements; NDIA claiming guidance

    • Support item number, where applicable

      The relevant support item number from the current NDIS Support Catalogue is included where the support has one.

      Why it matters: Maps the claim to a funded support category so it can be claimed correctly.

      Based on: NDIS Pricing Arrangements and Price Limits; NDIS Support Catalogue

    • Quantity and unit price

      Each line shows the quantity (for example hours or units) and the rate charged per unit.

      Why it matters: Lets the amount be checked against the current NDIS price limit for that support item.

      Based on: NDIS Pricing Arrangements and Price Limits

    • GST treatment

      GST is shown correctly for each line — including showing no GST where the support is GST-free.

      Why it matters: Many NDIS supports are GST-free, so incorrect GST is a common reason an invoice needs correcting.

      Based on: ATO GST rules for NDIS supports

    • Total amount claimed

      The invoice total is stated and equals the sum of the line items.

      Why it matters: A total that does not reconcile has to be queried before it can be claimed.

      Based on: ATO tax invoice requirements

    • Travel, cancellations and other charges itemised

      Any travel, non-face-to-face, short-notice cancellation or similar charges are shown as separate, clearly labelled lines.

      Why it matters: These are only claimable in specific circumstances set by the NDIA, so they need to be identifiable.

      Based on: NDIS Pricing Arrangements and Price Limits

    Forward Planning Plus processing preferences

    • Provider contact details

      A phone number or email address for the provider is included.

      Why we ask: Needed to query a line item before the invoice can be processed.

    • Payment details

      Bank or payment details for the provider are complete and current.

      Why we ask: Payment cannot be released without valid, matching payment details.

    • Support is covered by an agreement or booking

      The support invoiced is one the participant agreed to, and the provider has confirmed the funding arrangement.

      Why we ask: Supports outside what was agreed have to be clarified with the participant before being claimed.

    Support item numbers and price limits change over time, so the checker never restates a figure. Check the current NDIS Pricing Arrangements and Price Limits before invoicing.

    What this checker does not do

    • It does not confirm that a support is funded in a participant's plan.
    • It does not check the amount charged against current NDIS price limits.
    • It does not check whether there is remaining budget in the relevant support category.
    • It does not give legal, accounting or tax advice, and it is not an NDIA tool.
    • It does not mean an invoice is guaranteed to be payable.

    For the full field-by-field explanation, see our NDIS invoice requirements guide, or read how invoices, payments and reimbursements work end to end. Support coordinators can browse the support coordinator resource hub or see how we handle participant invoices and provider queries. If an invoice has already been submitted and has not progressed, the invoice rejection troubleshooter sets out which categories are worth investigating next.

    Invoice checker questions

    No. The checker only looks at whether the expected detail is present on the invoice. Payment also depends on the support being funded in the participant's plan, the amount sitting within current NDIS price limits, enough remaining budget in the relevant support category, and NDIA processing.

    No. It is a free tool built by Forward Planning Plus, a registered NDIS plan management provider, using current NDIA and Australian Taxation Office guidance. The primary sources are listed on this page so you can check them yourself.

    No. The checker runs entirely in your browser, the result is shown immediately, and no invoice details or personal information are collected or stored.

    Requirements come from NDIA claiming guidance, the NDIS Pricing Arrangements and Price Limits, or Australian tax invoice rules. Preferences are things we ask for so an invoice can be processed without us having to come back to you — they are labelled separately throughout.

    Valid, correctly submitted invoices are processed within 1–2 business days. Processing is the step we control. Final payment timing can also depend on NDIA processing and whether we need to clarify details with a provider.

    Where these rules come from

    Every rule in this checker is derived from the primary sources below, plus the Australian Taxation Office's requirements for tax invoices and the GST treatment of NDIS supports. Guidance changes, so check the current source before relying on any figure.