What this resource is
What it is: a plain-text invoice template covering 10 fields drawn from NDIA claiming and ATO tax invoice requirements, plus 3 fields Forward Planning Plus needs in order to process an invoice, with a worked example and a provider onboarding email.
Who it is for: support coordinators sending invoicing detail to a new provider, and providers — particularly sole traders and small practices — setting up NDIS invoicing for the first time.
The problem it solves: most invoice corrections are caused by a small number of omissions: no service delivery date, no support item number, no participant NDIS number, unlabelled travel or cancellation charges, or GST shown incorrectly.
How it is used: send the provider the template and the onboarding email at engagement, before the first support is delivered. Check a specific invoice with the interactive checker.
What it does not determine: it does not determine whether a claim will be accepted by the NDIA, whether a support is funded, or the correct price for a support. Rates must be taken from the current NDIS Pricing Arrangements and Price Limits.
Every field, and where it comes from
These fields are maintained in the same registry as our invoice requirements checker, so the template and the checker cannot drift apart.
Required by NDIA claiming or tax invoice rules
Provider name and ABN
The provider's business name and ABN appear on the invoice, exactly as registered.
ATO tax invoice requirements; NDIA provider invoicing guidance
Invoice number and issue date
The invoice has a unique invoice number and the date it was issued.
ATO tax invoice requirements
Participant name and NDIS number
The participant's full name and NDIS number are shown and match plan records.
NDIA claiming and getting paid guidance
Service delivery dates
The date, or date range, the support was actually delivered is stated (not just the invoice date).
NDIA claiming and getting paid guidance
Description of the support delivered
Each line item describes, in plain language, the support that was delivered.
ATO tax invoice requirements; NDIA claiming guidance
Support item number, where applicable
The relevant support item number from the current NDIS Support Catalogue is included where the support has one.
NDIS Pricing Arrangements and Price Limits; NDIS Support Catalogue
Quantity and unit price
Each line shows the quantity (for example hours or units) and the rate charged per unit.
NDIS Pricing Arrangements and Price Limits
GST treatment
GST is shown correctly for each line — including showing no GST where the support is GST-free.
ATO GST rules for NDIS supports
Total amount claimed
The invoice total is stated and equals the sum of the line items.
ATO tax invoice requirements
Travel, cancellations and other charges itemised
Any travel, non-face-to-face, short-notice cancellation or similar charges are shown as separate, clearly labelled lines.
NDIS Pricing Arrangements and Price Limits
Needed for Forward Planning Plus to process the invoice
Provider contact details
A phone number or email address for the provider is included.
Forward Planning Plus processing requirement
Payment details
Bank or payment details for the provider are complete and current.
Forward Planning Plus processing requirement
Support is covered by an agreement or booking
The support invoiced is one the participant agreed to, and the provider has confirmed the funding arrangement.
NDIA service agreement guidance; Forward Planning Plus process
Worked example of the line items
| Service date | Support item | Description | Qty | Rate | GST | Total |
|---|---|---|---|---|---|---|
| 4 Aug 2026 | 15_055_0128_1_3 | Occupational therapy — home assessment session | 2.0 hrs | $193.99 | GST-free | $387.98 |
| 4 Aug 2026 | 15_055_0128_1_3 | Provider travel — 18 min to participant's home | 0.3 hrs | $193.99 | GST-free | $58.20 |
| 11 Aug 2026 | 15_055_0128_1_3 | Report writing — functional assessment summary (agreed in service agreement) | 1.5 hrs | $193.99 | GST-free | $290.99 |
Figures in the worked example are illustrative formatting only. Always use the support item and price limit that apply to the support actually delivered, from the current NDIS Pricing Arrangements and Price Limits.
The blank template
Copy into your invoicing system, or print it and use it as a field checklist against an invoice you already have.
Provider onboarding email
Send at engagement, before the first support is delivered. Replace the bracketed fields and confirm the invoicing address for the participant's plan manager.
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